Current news
The KOKO website has been improved
During the summer 2021, the KOKO website has been improved to better serve users. The website has corrected accessibility deficiencies and clarified the structure of the site to make it more functional for users, to give you a few examples.
Get in touch with the KOKO fund easily
Are you facing unemployment or a temporary lay-off? Our job at KOKO is to help. If you have any questions, our unemployment security experts are one phone call or Teams meeting away. Applying for earnings-related unemployment allowance is easy in our eAsiointi online service.
KOKO is now serving you virtually
KOKO has now introduced virtual customer service appointments that are carried out on a remote connection using Teams. Please read the instructions for the remote appointment.
Work carried out in the UK continues to be acknowledged when claiming unemployment allowance
The UK has entered into a partnership agreement with the EU, which will remain in force for the next 15 years. With this partnership agreement, work carried out in the UK may be acknowledged when claiming for earnings-related unemployment allowance benefit in Finland.
Are you looking to switch from another unemployment fund to KOKO?
Read the instructions on how and when to switch.
2020 customer survey: KOKO more successful than ever according to members – A big thanks to our members!
KOKO investigated its members’ experiences with a customer satisfaction survey carried out in late 2020 by research company Onway Oy. A total of 1,025 members of KOKO fund who had used the fund’s services during the past six months responded to the survey.
Maximum payment period active from 1 January 2021 onwards
Under temporary legislation, the maximum payment period for earnings-related unemployment allowance of 300-500 days was not active until 31 December 2020 if you were unemployed or laid off. From 1 January 2021 onwards, the period is active again.
New tax cards and taxation of earnings-related daily allowance
Please note that, if a salary tax card is used in the taxation of your earnings-related daily allowance, the tax withheld will be at least 25%. We recommend submitting a revised tax card that applies to the benefit to the fund.
Dear member of the MMA Unemployment Fund – welcome to KOKO!
The MMA Unemployment Fund merged with KOKO, the Unemployment Fund for Highly Education on 1 January 2021. The merger will not affect your unemployment security rights.
Merry Christmas and Happy New Year 2021!
We wish all our members and cooperation partners a merry Christmas and a happy New Year 2021!
Here you can see our Christmas and turn-of-the-year opening hours information.
Changes to the standard entitlement of unemployment security and mobility assistance will continue
As a result of the amendment, the EUR 500 standard entitlement for part-time or on-demand work income is valid when the application period starts no later than 31 March 2021. Mobility assistance can be obtained for full-time work on the basis of a commute of more than 2 hours...
Fund’s eService outage from 28 December to 3 January
During the outage, applications, attachments or messages cannot be sent via the eService. On Monday, 4 January, you can submit an application again through eService as usual.