eService will be offline 21 December 2023 – 1 January 2024 due to the merger of the ETTK fund with KOKO
KOKO’s eService will be offline from 21 December 2023 to 1 January 2024, during which KOKO will be unable to accept daily allowance applications. The eService outage is due to work being done on systems as part of the merger of the two funds.
Significant changes are coming to unemployment insurance. Read a summary of what is currently known.
KOKO’s recent customer satisfaction survey shows that members highly value the services KOKO offers. The overall score given to KOKO’s services by the members (on a scale of 1 to 6) is 5.43. The majority of respondents, 57.6%, give KOKO a full 6 points.
KOKO fund’s membership fee for 2024 is 63 euros, meaning the membership fee remains the same as in 2023.
The Government has submitted a proposal to reform the Unemployment Security Act to Parliament. The proposed changes include extending the waiting period and the length of employment history required to qualify for an unemployment allowance, abolishing child supplements and standard entitlements and reintroducing periodised holiday compensation.
The number of first-time applications in the KOKO fund has been at a higher level than in the previous year throughout the past year.
We wish all our members and partners a good summer! If necessary, check the summer opening hours of our customer service on the Contact page.
As summer is approaching, we get a lot of questions about the impact of annual holidays and holiday bonuses on the payment of earnings-related daily allowance, for example. In this article, we have collected current instructions for the unemployed and laid-off.
As a student, you can join the unemployment fund if you are in paid employment. When starting a summer job, it’s a good time to check the status of your unemployment fund membership and join if you are not already a member.
Almost 80 percent of the members would recommend KOKO, and almost 60 percent give KOKO full marks for its services. The results of the customer satisfaction survey, conducted at the end of 2022, are once again the best in KOKO’s history.
KOKO fund’s phone service is open on Thursday 6.4. from 10 till 14. On Friday 7. and Monday 10.4. the phone service is closed. Happy Easter!
The majority of applicants for daily allowance submit their applications for one calendar month, i.e. an application period that starts from the first day of the month and ends on the last day of the month. Did you know that the application period does not always necessarily have to...