How can we help You?
There is currently a delay in processing allowance applications, due to the system downtime in December and a high volume of applications. We apologize for the situation.
We are currently processing applications received on the days below. Applications submitted before this are already being processed.
First-time applications, received on 10.2.2024
Follow-up applications, received on 29.2.2024
Follow-up applications for adjusted allowance, received on 29.2.2024
KOKO’s customer service is currently handling matters related to the strike. Here are the answers to the most frequently asked questions regarding the topic:Am I entitled to a daily allowance during the strike?
If you are prevented from working because of a strike,
Due to the legislative amendment, child increments will no longer be paid for unemployment or lay-off days as of 1 April 2024. Until the end of March, the amount of the child increment is EUR 130–240 per month, depending on the number of children.
The employment rate of KOKO members weakened during 2023. During the year, the fund received a total of 102 503 earnings-related daily allowance applications, which is 12% more than in 2022, when 91 589 applications were received. A total of 14 336 first applications were received (2022: 8 278).
The processing of daily allowance applications is currently experiencing delays due to the high volume of submissions, which may result in longer processing times for receiving your daily allowance.
If you have not yet received your daily allowance,
At the beginning of the year, two changes to unemployment security came into force; as a result, the right to earnings-related unemployment allowance begins later than before. If you have just become unemployed, or are about to become unemployed or laid off, here is what you need to know...
The unemployment funds get the information on the new salary tax cards (valid from 1.2.) directly from the tax administration. However, we recommend you to get a revised tax card for benefits. For allowances paid in January, we apply your tax rate from the previous year, unless you send...
eService will be offline 21 December 2023 – 1 January 2024 due to the merger of the ETTK fund with KOKO
KOKO’s eService will be offline from 21 December 2023 to 1 January 2024, during which KOKO will be unable to accept daily allowance applications. The eService outage is due to work being done on systems as part of the merger of the two funds.
This is how it goes.
Without highly educated people, there would not be any development. Nothing would change and Finnish society would come to a halt. That is why the highly educated need a supportive fund to guard their interests at all times.
Are you turning the wheels of development? Join KOKO! Together with the unions, we work every day to provide you with better possibilities to take yourself and Finland further.
This is how we support our members:
For example, if you lose your job, we will pay you earnings-related allowance. You can estimate the amount of your allowance with our calculator.
Together with the unions, we help secure the position of the highly educated in the labour market.
We serve our customers swiftly and professionally in various situations.