News
KOKO’s customer service summer opening hours
The phone service will be closed on Midsummer Eve 20.6. From 23.6. to 8.8. we will be open according to the summer timetable on weekdays Mon-Fri 10-13.
Annual holidays, holiday bonuses and other current information for daily allowance applicants
With summer almost here, we often get questions about how to report annual holidays and holiday bonuses in daily allowance applications. In this article, we have compiled the latest instructions for earnings-related unemployment allowance applicants.
There are delays in the payment of allowances due to a disruption at OP Bank
OP Bank’s payments are delayed, which means that some of the allowances paid by KOKO have not been transferred to customers’ accounts.
21.5.25 The problem has been resolved.
The last job alternation compensations have been paid
The job alternation system was discontinued on 1 August 2024. It was possible to take leave until the end of July 2024, and people could take the full length of their leave if they wished. KOKO paid the last job alternation compensations to its members in February 2025.
KOKO’s website homepage has been updated
Our website’s homepage was updated on Tuesday, April 29, 2025. The goal of the update is to make the homepage clearer and to make it easier to find the most important information.
Happy Easter – please note the changes to our service hours
KOKO fund’s phone service is open on Thursday 17.4. from 10 till 13. Chat customer service is open from from 10 till 12. On Friday 18.4. and Monday 21.4. the services are closed.
If you get paid to act as a vote counter or election assistant, you will be paid an adjusted daily allowance
During county and municipal elections, many people work in important roles as vote counters or election officials. If you are getting an earnings-related daily allowance, please note that the remuneration you receive for these tasks may affect your daily allowance.
Members are satisfied with KOKO’s services – recommendation score remains high
The results of the latest customer satisfaction survey show that members value KOKO’s services highly. The overall score that customers gave to KOKO’s services on a scale of 1 to 6 was 5.34.
Mobility assistance makes it easier to take a job far away
Have you been unemployed and have now found a job with a longer commute? Don’t forget that you may be eligible for mobility assistance.
Tax cards become valid in January instead of February – Order a revised tax card for your allowance
The Tax Administration has changed the date when tax cards become valid, and as of 2025, tax cards are already valid on 1 January instead of 1 February.
Order a revised tax card for your allowance in MyTax to make sure that your tax rate is rightThe regular tax card...
Employment rate of KOKO members worsened in 2024
During the year, the fund received a total of 161,209 earnings-related daily allowance applications, which is 57% more than in 2023. Discontinuation of alternation leave increased the number of employees taking alternation leave
Are you becoming unemployed at the turn of the year? Register as a jobseeker by 29 December 2024 at the latest
The E-services of Job Market Finland will be down for maintenance at the turn of the year from Monday, 30 December 2024 at 8 am until Thursday, 2 January 2025 at 8 am. During the outage, it is not possible to log in to the service and register as...