Are you wondering whether you will get compensation during a strike?

KOKO’s customer service is currently handling matters related to the strike. Here are the answers to the most frequently asked questions regarding the topic:

Am I entitled to a daily allowance during the strike?

If you are prevented from working because of a strike,


The payment of child increases will end at the beginning of April

Due to the legislative amendment, child increments will no longer be paid for unemployment or lay-off days as of 1 April 2024. Until the end of March, the amount of the child increment is EUR 130–240 per month, depending on the number of children.


Employment rate of KOKO members weakened in 2023

The employment rate of KOKO members weakened during 2023. During the year, the fund received a total of 102 503 earnings-related daily allowance applications, which is 12% more than in 2022, when 91 589 applications were received. A total of 14 336 first applications were received (2022: 8 278).


Temporary delays in the processing of daily allowance applications

The processing of daily allowance applications is currently experiencing delays due to the high volume of submissions, which may result in longer processing times for receiving your daily allowance.

If you have not yet received your daily allowance,


The waiting period is now seven days — holiday compensation will be periodised

At the beginning of the year, two changes to unemployment security came into force; as a result, the right to earnings-related unemployment allowance begins later than before. If you have just become unemployed, or are about to become unemployed or laid off, here is what you need to know...


Current issues concerning tax cards

The unemployment funds get the information on the new salary tax cards (valid from 1.2.) directly from the tax administration. However, we recommend you to get a revised tax card for benefits. For allowances paid in January, we apply your tax rate from the previous year, unless you send...


Overview of KOKO fund’s services

This article explains our services in a nutshell.


eService will be offline 21 December 2023 – 1 January 2024 due to the merger of the ETTK fund with KOKO

KOKO’s eService will be offline from 21 December 2023 to 1 January 2024, during which KOKO will be unable to accept daily allowance applications. The eService outage is due to work being done on systems as part of the merger of the two funds.


According to the draft government proposal, job alternation leave could still be started in July

A legislative amendment to abolish job alternation leave is being prepared by the Ministry of Social Affairs and Health. According to the draft government proposal published on Tuesday, 12 December., the law would enter into force so that job alternation leave could still begin on 31 July 2024.


Parliament has approved changes to unemployment security

Parliament has approved the Government's proposal to amend the Unemployment Security Act. As a result of the amendment, the waiting period for unemployment security will be extended, holiday compensation will postpone the payment of unemployment allowance, child increases and the standard entitlement for earned income will be abolished, the...


Upcoming legislative changes

Significant changes are coming to unemployment insurance. Read a summary of what is currently known.


Majority of members give KOKO full marks for its services

KOKO’s recent customer satisfaction survey shows that members highly value the services KOKO offers. The overall score given to KOKO’s services by the members (on a scale of 1 to 6) is 5.43. The majority of respondents, 57.6%, give KOKO a full 6 points.