News
Around 28% of KOKO’s recipients of earnings-related unemployment allowance are now covered by the staggering system
During 2025, the effects of the staggering have started to be clearly visible among the KOKO fund’s recipients of the earnings-related unemployment allowance.
Goverment proposes changes to the suspension period system
The Government is proposing to change the law on uncompensated periods of unemployment, which are commonly known as suspension periods. The changes would apply to situations where a suspension period is imposed as a result of non-compliance in the context of job search and employment services.
More KOKO members reach the maximum days of earnings-related allowance
Unemployment periods have become longer in recent years, and more and more KOKO fund members are reaching the maximum period for which earnings-related unemployment allowance can be paid.
Are you wondering when will you receive your first daily allowance?
The payment of daily allowance does not necessarily start immediately from the beginning of your unemployment, nor from the moment when your application for daily allowance has been processed. Read how vacation allowances and deductible period affect the start of daily allowance payment.
KOKO’s customer service summer opening hours
The phone service will be closed on Midsummer Eve 20.6. From 23.6. to 8.8. we will be open according to the summer timetable on weekdays Mon-Fri 10-13.
Annual holidays, holiday bonuses and other current information for daily allowance applicants
With summer almost here, we often get questions about how to report annual holidays and holiday bonuses in daily allowance applications. In this article, we have compiled the latest instructions for earnings-related unemployment allowance applicants.
There are delays in the payment of allowances due to a disruption at OP Bank
OP Bank’s payments are delayed, which means that some of the allowances paid by KOKO have not been transferred to customers’ accounts.
21.5.25 The problem has been resolved.
The last job alternation compensations have been paid
The job alternation system was discontinued on 1 August 2024. It was possible to take leave until the end of July 2024, and people could take the full length of their leave if they wished. KOKO paid the last job alternation compensations to its members in February 2025.
KOKO’s website homepage has been updated
Our website’s homepage was updated on Tuesday, April 29, 2025. The goal of the update is to make the homepage clearer and to make it easier to find the most important information.
Happy Easter – please note the changes to our service hours
KOKO fund’s phone service is open on Thursday 17.4. from 10 till 13. Chat customer service is open from from 10 till 12. On Friday 18.4. and Monday 21.4. the services are closed.
If you get paid to act as a vote counter or election assistant, you will be paid an adjusted daily allowance
During county and municipal elections, many people work in important roles as vote counters or election officials. If you are getting an earnings-related daily allowance, please note that the remuneration you receive for these tasks may affect your daily allowance.
Members are satisfied with KOKO’s services – recommendation score remains high
The results of the latest customer satisfaction survey show that members value KOKO’s services highly. The overall score that customers gave to KOKO’s services on a scale of 1 to 6 was 5.34.