For members of the fund we recommend the eService messaging Service.
Telephone service: 09 4763 7600, Mon – Fri 10 – 13
If you cannot get through to our telephone service, please use our callback service. We contact everyone who has left a callback request the same day and make three attempts to reach the caller.
Customer service: Electronic booking calendar.
Street address: The KOKO fund’s customer service is located in Itä-Pasila, Helsinki, at Ratavartijankatu 2, 4th floor. (The sign above the entrance to the building reads Asemapäällikönkatu 12 B.) Map to customer service. Please note: customer service point will be closed as of March 19, 2020 in order to prevent the spread of COVID-19 virus.
Postal address: The KOKO fund, Ratavartijankatu 2, 00520 Helsinki, Finland
Fax: 09 4763 7690