For members of the fund we recommend the eService messaging Service.
Telephone service: 09 4763 7600, Mon – Thu 10 – 15, Fri 10 – 13.
If you cannot get through to our telephone service, please use our callback service. We contact everyone who has left a callback request the same day and make three attempts to reach the caller.
Customer service point: Our customer service point at the office is closed for the time being as of 1 November 2020.
Street address: The KOKO fund’s customer service is located in Itä-Pasila, Helsinki, at Ratavartijankatu 2, 4th floor. (The sign above the entrance to the building reads Asemapäällikönkatu 12 B.) Map to customer service.
Postal address: The KOKO fund, Ratavartijankatu 2, 00520 Helsinki, Finland
Fax: 09 4763 7690