For members of the fund we recommend the eService messaging Service.
Telephone service: 09 4763 7600, Mon – Thu 10 – 14, Fri 10 – 12.
If you cannot get through to our telephone service, please use our callback service. We contact everyone who has left a callback request the same day and make three attempts to reach the caller.
Virtual customer service appointment: You can book an appointment with our virtual customer service. The appointment will be carried out using Teams. Make the appointment in our booking calendar and read the instructions for the remote appointment.
Postal address: The KOKO fund, Ratavartijankatu 2, 00520 Helsinki, Finland
Street address: Ratavartijankatu 2, 4th floor.
Fax: 09 4763 7690