eService will be offline 21 December 2023 – 1 January 2024 due to the merger of the ETTK fund with KOKO
KOKO’s eService will be offline from 21 December 2023 to 1 January 2024, during which KOKO will be unable to accept daily allowance applications. The eService outage is due to work being done on systems as part of the merger of the two funds.
Significant changes are coming to unemployment insurance. Read a summary of what is currently known.
KOKO’s recent customer satisfaction survey shows that members highly value the services KOKO offers. The overall score given to KOKO’s services by the members (on a scale of 1 to 6) is 5.43. The majority of respondents, 57.6%, give KOKO a full 6 points.
KOKO fund’s membership fee for 2024 is 63 euros, meaning the membership fee remains the same as in 2023.
We wish all our members and partners a good summer! If necessary, check the summer opening hours of our customer service on the Contact page.
Almost 80 percent of the members would recommend KOKO, and almost 60 percent give KOKO full marks for its services. The results of the customer satisfaction survey, conducted at the end of 2022, are once again the best in KOKO’s history.
The Unemployment Fund for Special Service and Clerical Employees (ETTK) will merge with KOKO on 1.1.2024. After the merger, KOKO will have approximately 270,000 members. KOKO strengthens its position as the second largest unemployment fund in Finland.
The unemployment funds get the information on the new salary tax cards (valid from 1.2.) directly from the tax administration. However, we recommend you to get a revised tax card for benefits.
We wish all our members and cooperation partners a merry Christmas and a happy New Year 2023!
Here you can see our Christmas and turn-of-the-year opening hours information.
KOKO fund’s membership fee for 2023 is 63 euros, meaning the membership fee remains the same as in 2022.
Mobility assistance is still unknown to some people, but many might be entitled to it. The purpose of mobility assistance is to encourage jobseekers to accept jobs further from home. The assistance compensates for the costs of commuting or moving.
The daily allowance application now contains pre-filled salary and employment relationship information obtained directly from the Incomes Register. This pre-filled information means that completing the application is even faster and that fewer attachments are often needed for the application.