We are currently updating our website
We are currently updating our website to reflect the revised Unemployment Security Act. Many things will change in unemployment security on September 2, 2024.
Earnings-related unemployment allowance will be staggered going forward
The Government is preparing a legislative amendment to stagger daily allowance. Staggering daily allowance means that the amount of daily allowance you receive would be reduced by 20% after 40 benefit days and 25% after 170 benefit days. Staggered daily allowance would apply to individuals whose daily allowance calculation...
Due to a disruption at OP Bank, there is a delay in the payment of allowances
Some of the allowances paid by KOKO on April 25 have not been transferred to customer accounts due to a disruption in OP Bank's payment traffic.
Child increases and standard entitlement will be abolished on April 1, 2024
At the beginning of April, two legislative changes that affect the amount of earnings-related allowance will come into effect. One of the changes affects recipients of the daily allowance who have children, and the other affects recipients of the daily allowance who also receive earned income alongside the allowance.
Current issues concerning tax cards
The unemployment funds get the information on the new salary tax cards (valid from 1.2.) directly from the tax administration.
eService will be offline 21 December 2023 – 1 January 2024 due to the merger of the ETTK fund with KOKO
KOKO’s eService will be offline from 21 December 2023 to 1 January 2024, during which KOKO will be unable to accept daily allowance applications. The eService outage is due to work being done on systems as part of the merger of the two funds.
Upcoming legislative changes
Significant changes are coming to unemployment insurance. Read a summary of what is currently known.
Majority of members give KOKO full marks for its services
KOKO’s recent customer satisfaction survey shows that members highly value the services KOKO offers. The overall score given to KOKO’s services by the members (on a scale of 1 to 6) is 5.43. The majority of respondents, 57.6%, give KOKO a full 6 points.
The membership fee for KOKO is 63 € in 2024.
KOKO fund’s membership fee for 2024 is 63 euros, meaning the membership fee remains the same as in 2023.
Sunny Midsummer and happy summer!
We wish all our members and partners a good summer! If necessary, check the summer opening hours of our customer service on the Contact page.
KOKO’s services receive amazing ratings from members
Almost 80 percent of the members would recommend KOKO, and almost 60 percent give KOKO full marks for its services. The results of the customer satisfaction survey, conducted at the end of 2022, are once again the best in KOKO’s history.
ETTK Unemployment Fund to be merged with KOKO starting from 2024
The Unemployment Fund for Special Service and Clerical Employees (ETTK) will merge with KOKO on 1.1.2024. After the merger, KOKO will have approximately 270,000 members. KOKO strengthens its position as the second largest unemployment fund in Finland.